Privacy Policy

Effective Date: 8-01-2025

Shannon’s Jewelers of Hot Springs (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you shop with us in-store or online, visit our website [Insert URL], sign up for emails, or otherwise interact with us.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Full name
Email address
Phone number
Shipping and billing addresses
Payment details (processed via secure third-party processors)
Order history and purchase details
Account login credentials (if account registration is available)
Communication preferences

b. Online Activity & Device Information

IP address
Browser and device type
Pages viewed, time spent, and referring website
Cookies, pixels, and tracking technologies
Shopping cart activity
Location (approximate, via IP)

c. Email Marketing and Newsletter Signups

When you subscribe to our newsletter, we collect your email address and may track whether you open or click emails we send, to improve our content and offerings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your online and in-store orders
To send transactional emails (order confirmation, shipping updates, receipts)
To communicate with you about your account or purchases
To respond to customer inquiries and provide support
To send promotional emails, newsletters, and special offers (with opt-out options)
To personalize your online shopping experience
To improve our website functionality and marketing efforts
To detect and prevent fraud or misuse
To comply with applicable legal obligations

3. Email Marketing

If you opt in, we will send you promotional emails about new collections, sales, special events, or exclusive offers. You may unsubscribe at any time by clicking the “unsubscribe” link in any marketing email, or by contacting us at sales@shannonsjewelershs.com

We may also use marketing platforms (Constant Contact) to manage email lists and campaign performance. These platforms collect engagement data (e.g., open and click rates) to help us improve our communication.

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers: Payment processors, shipping companies, marketing providers, IT support, and analytics services
Marketing Partners: To deliver targeted ads (if applicable), retargeting services (e.g., Google Ads, Meta/Facebook)
Legal Authorities: If required by law or to respond to legal requests
Business Transfers: In connection with a sale, merger, or acquisition

All service providers are required to safeguard your data and use it only as needed to provide their services.

5. Your Privacy Rights

Depending on your location, you may have rights under local or federal privacy laws, including:

The right to access your personal data
The right to correct or delete your information
The right to opt out of promotional emails
The right to request data portability
The right to withdraw consent (where applicable)

To exercise your rights, contact us at [Insert Contact Email].

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience and analyze website traffic. These may include:

Session cookies for navigation
Persistent cookies to remember preferences
Analytics cookies (e.g., Google Analytics)
Advertising cookies for retargeting

You can manage cookie settings through your browser or opt out of targeted ads via platforms such as the Digital Advertising Alliance or Network Advertising Initiative.

7. Data Retention

We retain your personal data as long as needed to fulfill orders, comply with legal obligations, and support customer service. Email subscription data is retained until you unsubscribe.

8. Security

We implement security measures such as SSL encryption, limited access, and secure payment processing to protect your information. However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect information from them. If you believe we have unintentionally collected such data, please contact us so we can delete it.

10. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites. Please review their policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. If significant changes are made, we will notify you via email or a website banner.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Shannon’s Jewelers of Hot Springs
3620 Central Ave Suite D. | Hot Springs, AR 71913
501-359-3130
Email: sales@shannonsjewelershs.com
Website: www.shannonsjewelershs.com